Managing Diversity Certificate Program - Cultural Competence

The session objectives are to define cultural competence, explore the dimensions of cultural competence, reflect on your own cultural competence, discuss ways of increasing cultural competence and reflect on unconscious personal bias that could impact workplace behaviours.

Course curriculum

    1. How to use the course platform

    2. Cultural Competency Introduction

    3. Pre-Assessment - Managing Diversity: Cultural Competence

    4. Preliminary Cultural Competence Questions

    5. Warm up Brainstorming Activity - Download the Fillable PDF and answer the questions before moving on to the next section.

    6. What does respect look like? - What others have said.

    7. Video - What is Cultural Competence?

    8. Cultural Competence – A Key Competency of the 21st Century

    9. Hofstede's Cultural Framework

    10. Hofstede Cultural Framework - Reference for Watching the Next Video

    11. Hofstede's Model In Detail

    12. Additional Information on Hofstede's 6 Cultural Dimensions

    13. Power Distance - How does this apply to my workplace?

    14. Individualism – How does this apply to your workplace?

    15. Uncertainty Avoidance – Where do we fit, and what are the ramifications?

    16. Hofstede’s Masculinity Index – An example of someone who was high on the masculinity index and quickly made a shift.

    17. Self-Assessment of Workplace Cultural Competence - Please download and complete

    18. Recommended Reading: Building Culturally Competent Organizations from Community Tool Box

    19. How can you Increase your Cultural Competence

    20. Post-Training Assessment

    21. Resource for Employers by TRIEC

    22. Reflections on Cultural Competence

    23. Post Assessment - Managing Diversity - Cultural Competence

    24. Questions/Comments

    25. Disclaimer

About this course

  • Free
  • 25 lessons
  • 0.5 hours of video content

Managing Diversity
Certificate Program

Cultural Competence

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